Cookie Policy for Ludenso AS

  1. General

    This Cookie Policy constitutes an integral part of the Terms of Use Agreement (TOS) between Ludenso AS and the Customer. The terms defined in the TOS shall have the same meaning herein unless the context says otherwise. The TOS can be found here. By browsing the website (the Website) or accepting the TOS as part of the registration process for the Service, You also agree that personal data related to You is processed in accordance with this Cookie Policy.
  2. Cookies and user solutions

    To enhance the user experience and optimize the Service and the Website, Ludenso uses cookies, advertising metrics, and other information gathering methods. A cookie is a small text file, usually containing anonymous information saved on Your computer to store session information, enabling the analysis of Your use of the Service and/or the Website. Cookies allow Ludenso's servers to recognize Your device, and as such make the job of loading pages, identifying unique users, and browsing a specific application or website faster. A session ID cookie expires when You close Your browser. A persistent cookie remains on Your hard drive for an extended period of time. We set a persistent cookie to store Your preferences. You can remove persistent cookies by following the directions provided in Your Internet browser.

    For the Ludenso Teacher Portal we apply four cookies related to user login. User authentication (authToken) and cookies allowing the user to remain logged in (refreshToken and stayLoggedIn) and language selection (locale). In order to use the Service, You will have to accept that Ludenso and the Service require You to use cookies in order to perform properly. You can at any time, decline such usage by making the necessary adjustments in Your web reader to instruct Your browser to stop accepting cookies. However, some aspects of the Service or the Website may not function properly and You may not have an optimal user experience if You do so.

    2.1 Usage of web analysis tools
    To be able to improve the user experience of the Service and the Website, Ludenso uses third party analytic tools to learn more about which features are being used and how.

    Microsoft Azure
    Ludenso host our services on a server at Microsoft Azure. Cookies are used to load balance the application (ARRAffinity) and to validate a user login (AspNetCore). 

    Ludenso logs anonymous information of You with Google Analytics. Ludenso does this to see for example what users does on the website, location by city, if You surf on a phone, tablet or computer. The goal of this is to understand our user groups and our performance on an aggregated level.

    Google's DoubleClick is used to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user.
    Google’s YouTube cookies are used on part of the website where embedded YouTube videos are present.

    Facebook Pixel
    We also employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), which help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to personally identifiable information.

    We use Embedly to embed rich content into our website. This cookie measures the number of times an embedded element from a third party service has been used. Expires after 1 year. For more information, please visit

    This allows Ludenso to collect information about Your usage, including which features are being used, how You move through the Service, other third-party services, and Your geographical location when it is relevant. The collected behavior data will only be accessed by Ludenso employees. No personal information will be sent to third parties.

    Refer to the Privacy Policy for more information.